I’ve recently been reading a cracking book about the psychology of items that we use every day. The book is called the Design of Everyday things by Don Norman and it should be a compulsory read for all product designers. In it he explains why we find so many products infuriating and difficult to use and shows us how the sales process often means that usability is low on the list of most product design. He discusses how we respond to items around us and ultimately how things can be designed better. It is fascinating to read a psychologists explanation of things that we go through every day.
